96 |2020 Sustainability Report |Committed to people 8.5 Goal 4 Strategic line Promoting a good work environment Almost nine out of ten employees surveyed declared that, over the last three years, there has been progress with regard to work-life balance in Aqualia. 10,525p y 45.38g yearsg 18.65% 12 yearsy em lo ees a vera e a e wom en senior it 10.7% of the workforce Rate of turnover for personnel31 Average turnover Men Women Total Spain 1.6% 3.1% 1.9% International 0.9% 0.3% 1.2% 31 Rate of turnover: leave without pay and resignations compared to the total number of workers. Contract types by region and gender 2019 2020 Men Women Total Men Women Total % TOTAL EMPLOYEES 7,679 1,825 9,504 8,562 1,963 10,525 10.7% TOTAL FOR SPAIN 5,163 1,435 6,598 5,227 1,484 6,711 1.7% Indefinite contracts 4,406 1,270 5,676 4,493 1,290 5,783 1.9% Temporary contracts 748 160 908 729 190 919 1.2% Fixed seasonal contracts 9 5 14 5 4 9 - Indefinite contracts 85.51% 88.84% 86.23% 85.96% 86.93% 86.17% - Temporary contracts 14.49% 11.16% 13.76% 13.95% 12.80% 13.69% - Fixed seasonal contracts 0.17% 0.35% 0.21% 0.10% 0.27% 0.13% - INTERNATIONAL TOTAL 2,516 390 2,906 3,335 479 3,814 31.2% Indefinite contracts 1,318 339 1,657 1,837 409 2,246 35.5% Temporary contracts 1,198 51 1,249 1,498 70 1,568 25.5% Indefinite contracts 52.37% 86.95% 57.01% 55.09% 85.43% 58.89% - Temporary contracts 47.63% 13.05% 42.98% 44.91% 14.57% 41.11% -