40 |2020 Sustainability Report |As clear as water. Sustainable and transparent governance The Board of Directors delegates to the CEO. TheIn Aqualia, the Communications Department is also the latter, together with the Managing Committee,CSR Department. Therefore, this department unifies the manages and addresses more specific matters throughresponsibility of involving all areas of the company in different committees, such as Information Technology,the responsible governance of the company with a view Management,Innovation and ESG.The latter wasto sustainable development that is respectful of natural renamed that way to replace the CSR Committee inresources and people.The Regulatory Compliance 2019, in accordance with the instructions of the CNMV'sDepartment is responsible for all matters relating to the Good Governance Code, reviewed in 2020. In this wayimplementation of ethics and good governance in the it seeks to highlight the transversal role of the CSR in company. the different social, environmental and good governance areas in which the company operates.In 2021 the CoordinationCommittee was also created, which assumes the functions of this ESG committee. Implementation of the company's compliance model One of the milestones reached in2020 was the internationalthose countries in which Aqualia has a presence withexpansion of the compliance model to Achievement participation in all or practically all of its shareholding. 2020 Despite the fact that some of the countries in which Aqualia operates have less developed regulations, the company implemented a globalcompliance model which enables supervision of the activity that affects 16.5 Goal all countries.So, even though some are not suitably developed, Aqualia applies international standards 5 Strategic line (FCPA, UK Bribery Act, ISO 37001, ISO 19600, etc.) so it has its own regulation. Implementation of the model in Czech Republic, Italy, Colombia, Mexico, Portugal and France