2020 Sustainability Report |As clear as water. Sustainable and transparent governance | 41 Policies and procedures with regard to compliance In 2020 the Aqualia Board of Directors approved the • Procedure for the management and control Bidding Policy that sets out the principles for action of sponsorships, donations and collaboration with regard to bidding processes. (Communication and CSR Department) The Board of Directors also approved the modification • Procedure for the payment of expenses, allowances of the Criminal Prevention Manual, the Agent Policy, and mileage (Economic Department) the FCC Group Compliance Committee Regulations, the Whistleblowing Channel Procedure and the • Cash management procedures for both domestic Investigation and Response Procedure. The main aim of and international activity (Economic Department) this approval was to include the disciplinary measures applicable to variable remuneration in the event of non- • Procedure for contracting externallawyers (Legal compliance with the Code of Ethics and Conduct, as Advice Department) well as current legislation and any internal regulations. • Procedure for due diligence with third parties The Protocol for the prevention and eradication of regarding compliance (Regulatory Compliance harassment was also approved and updated to establish Department) the different types of harassment that may occur in the workplace. The protocol also contemplates providing • Procedure for compliance risk assessment training for employees, as well as the establishment of disciplinary measures in the event of an act of The bidding management procedure was also updated harassment being committed within the company. to adapt it to the principles and values established in the Code of Ethics and Conduct and the Bidding Policy. With regard procedures involving the compliance model, the following procedures were approved by the corresponding area managers: