92| 2020 Sustainability Report |Global challenge SustainabilityStrategic Plan for 2021-2023 Aligned with the 2030 Agenda and the SDGs in strategy and management This year, the company has taken one step further in 2021-2023. During the last quarter of 2020 and the first its commitment to the Global Compact by becoming a of 2021, work was also done on the strategic lines that full member. Until now, Aqualia belonged to the Global will determine this plan and the necessary projects and Compact through FCC. actions to achieve each of them were established. And all this aligned with the main Sustainable Development Following the materiality analysis completed in 2020, Goals to which the company contributes. Aqualia worked on a Strategic Sustainability Plan for Strategic lines* Objectives Main projects SDGs 1 To be able to communicate Aimed at having a narrative story the value contributed by consistent with Aqualia's purpose 6 12 17 Strategic Aqualia as Managers of thePublic Water Service.and mission. communication 2 Climate emergency To promote initiatives aimed Aimed at: at minimising and adapting to • Reducing water consumption. 6 and care of the climate change. • Optimising energy efficiency and reduction of emissions. 7 13 environment: • Protection and recovery of the 15 ecosystem. Mitigation, adaptation • Transfer of R&D&i projectsto production. 12 17 to climate change 3 To achieve a technology that Aimed at implementing all those enables the efficient use tools that improve and streamline Technology of resources and efficient management and customer service. management so that Special mention for those aimed at: for integrated citizens can enjoy access towater that is guaranteed by• Developing Aqualia Water Analytics(AWA) for smart water management management Aqualia. in cities; implementing mobility in the 6 9 11 management of processes in the end- to-end cycle for an improvement in times, greater team efficiency and the integration of platforms. * I n the different chapters and sections mention is made of these lines for the 2021-2023 Strategic Sustainability Plan, specifying to which SDG and which SDG goal they are contributing.