52| 2020 Sustainability Report |Global challenge 04Global challengeX-ray of a changing planetThe challengeof being moresustainable every day Ensuring the welfare and progress of the people in the communities where it operates is the main commitment of Aqualia and of all those who are part of it. This year, in addition to continuing the work to alleviate the effects of the climate emergency and to comply with the 2030 Agenda, the company faced the worst pandemic in recent decades. The lesson to be learned is clear:Only by listening and building bridges between people will we be able to overcome the glocal challenges of today and tomorrow.