2020 Sustainability Report |GRI Standards | 189 GRI 413: Local communities 2016 Associated material issues: Social action, public-private partnerships, access to water, awareness and environmental awareness GRI DESCRIPTION PAGE/2020 DIRECT RESPONSE OMISSIONS SDG* STANDARD Operations with local 413-1 community engagement, Pages 118-129; 158-167 impact assessments and development programmes Operations with significant There are no operating centres that 413-2 actual or potential negative have or could have significant negative 2.3 impacts on local communities impacts on local communities. AQ AH2O Actions to achieve access to Pages 118-126 water for everyone AQ CyS 1 Sensitivity and awareness- Pages 163-167 raising campaigns GRI 414: Social Assessment of Suppliers 2016 GRI DESCRIPTION PAGE/2020 DIRECT RESPONSE OMISSIONS SDG* STANDARD New suppliers that were Pages 49-50 5.2 414-1 screened and selected under Fully implemented in Spain. 8.8 social criteria Internationally, work is being undertaken to cover 100% of suppliers. 16.1 Negative social impacts on Pages 49-50. No impact. 3 suppliers 5.2 414-2 the supply chain and action were detected for which special 8.8 taken monitoring was undertaken. 16.1 GRI 416: Client Health and Safety 2016 Associated material topic: Water quality GRI DESCRIPTION PAGE/2020 DIRECT RESPONSE OMISSIONS SDG* STANDARD Assessment of health and 416-1 safety impacts in the product 100% and service categories Incidents of noncompliance 416-2 concerning health and safety Fines for health issues: €4,570 16.3 impacts on products and Scope in Spain services * Contribution of GRI standards to the goals of the SDGs, according to the document prepared by GRI, Linking the SDGs and the GRI Standards.