14 |2020 Sustainability Report |Aqualia’s horizon Our identity: Business Model and Strategic Outlook Aqualia collaborates with Public Administrations, city councils and municipalities to guarantee access to water in accordance with the Sustainable Development Goals. Aqualiais one of the main international specialist Aqualia's business model focuses on the management operators seeking efficient answers and solutions to the of its activity in specific geographicalareas, where its different countries'needs with regard to water supply, actions are always guided by the objective of sustained sanitation and purification. and sustainable growth. To achieve this, the company's criteria are the achievement of reasonable profitability Wherever it is present,the company improves access and the integration of all its capabilities in all areas of the to water and sanitation and optimises this scarce water cycle value chain. resource, contributing technical solutions and providing high-quality services in allphases of the end-to-end This is what makes Aqualia a benchmark company that water cycle. collaborates with Public Administrations, city councils and municipalities to guarantee access to water, in Objectives accordance with the Sustainable Development Goals established by the UN and with the existing legal frameworks in each geographical area. To meet its commitment to society, the organisation is fully integrated into the different regions where it operates, endorsing the unique characteristics and needs of the communities that inhabit them. Aqualia encourages people around it to be better informed and aware of environmental and social problems relating to water management. Improving Preservation Efficient Whether through educational tools, by promoting sports welfare of resources management or supporting organisations that defend causes within its sphere of influence, Aqualia acts as a transforming agent, always with an eye towards improving the quality Improving Preservation More of life for each community where it has a presence. the welfare of water efficient of people resources management and the and the communities environment in which it operates