Page 51 - RSC Aqualia 2017
P. 51

Work order
         mobility
         project


         This project began back in          The first pilot is already          This project enables
         2017 and entails an upgrade         underway for the Salamanca          faster and more efficient
         of the work order tool on the       contract and the project            management for resolving
         Aqualia GESRED platform.            is awaiting final rollout for       fieldwork.
         The project provides mobile         contracts requiring this service
         devices to connect field            in 2018.
         operators to work order
         management centres.



                                                  In 2017, we continued taking steps in
                                                   the fight against fraud by improving
                                                   the tracking and inspection system,
                                                     detecting irregular supplies, and
                                                   statistically monitoring the situation
                                                         in the network by zones
                                                            or municipalities.



























































         05 CONNECTING WITH CITIZENS                                                                          51
   46   47   48   49   50   51   52   53   54   55   56