Page 41 - Aqualia MRSC 2015

Quality meters

Aqualia chooses the most reliable meters quality of the equipment. Meanwhile, new certain number of meters is installed for
to make sure that its clients are billed for suppliers must undergo audits by Aqualia end clients, conducting a follow-up and
what they have consumed. In order to to check the quality and capacity of supply. analysis of their performance.
choose the meters, the company works By doing so, before a new type of meter
alongside three accredited metrological can be installed, these tests and controls
laboratories that carry out tests to check the must be passed. After this first phase, a

Remote meter reading

Working with meter readings directly
benefits users, as they receive bills that
reflect their exact consumption. To this
end, Aqualia has installed another 2,600
remote meters in 2015 against the previous
year, and there are 3,900 more channels
to expand the reading to other users in
the future.

In 2015, remote meter readings
have increased by 4.73% and
the channels available to
expand the reading by 3.44%
compared to 2014.

120,000 52,600 55,000 57,600 111,000 113,400 117,300
100,000 2013 2014 2015 2013 2014 2015

80,000
60,000
40,000
20,000

0

The company continued to thoroughly In 2015, 6,369 cases of fraud and Remote access to meter reading
monitor more than 1,200 high consump- uncontrolled consumption were No. of channels available
tion clients to adapt supply to their actual regulated, which corresponds to to expand the reading
consumption and report any potential a 7.82% increase as opposed to
incidents. 2014. SService 41