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FCC Aqualia has not received regulatory fines or penalties due to non-compliance. SI, 85
33 SI, 85
FCC Aqualia believes that its suppliers do not have negative social impact risks, so there were no assessments. SI, 85
FCC Aqualia believes that its suppliers do not have negative social impact risks, so there were no assessments. SI, 85
70 SI, 85
There have been no social impact claims referred to in this section. SI, 85
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32-33
100% SI, 85
There have been no incidents of non-compliance with regulations and voluntary codes concerning health and safety of products and services. SI, 85
32 SI, 85
32 SI, 85
There have been no breaches of the rules relating to service information. SI, 85
SI, 85
32 SI, 85
SI, 85
33 SI, 85
FCC Aqualia does not sell products banned or challenged by stakeholders. While certain concessions in the previous process have been questioned in the Spanish SI, 85
municipalities, once FCC Aqualia started operations, there has been no problem. SI, 85
There have been no defaults relating to marketing.
SI, 85
34 SI, 85
There have been no complaints about the violation of privacy and loss of customer data.
Ethics Code.
An information package was received in 2014 by the Catalan Data Protection Agency. FCC Aqualia deemed it not substantiated.
GRI APPENDIX 99
