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Aqualia's main financial indicators * 2012 2013 2014

Direct financial value generated 2,424.2 2,542.3 2,559.7
Economic value distributed 790.2 851.0 863.6
Operating costs 479.0 512.0 503.8
Personnel expenses 223.0 241.9 246.8
Payments to governments -taxes- 26.6 37.2 42.3
Payments to capital suppliers 36.7 37.3 47.1
Donations and other community investments 0.1 0.142 0.188
Grants 8.6 8.4 15.3
Infrastructure investment 24.6 22.5 23.1
Investment in R&D 3.2 3.0 3.1
Total personnel (domestic and international) 7,102 7,125 7,639
Managed network length (km) 59,116
Water collected at source (Mill. M3) 65,489 69,522
Number of Water Treatment Centres (WTC) (GIA + SmVaK) 1,110.2 996.3 843.3
Number of Water Repumping Centres (WRC) (GIA + SmVaK) 216 215 203
Tanks for drinking water 911 892 892
Number of Seawater Desalination facilities (SDF) 2,606 2,595
New contracts awarded (Spain) 2,570 6 6
New contracts awarded (International) 6 155 151
5 12
(*Figures in million euros) 150
6

Customer oriented service

Aqualia’s organizational structure is oriented to the constant Aqualia has placed itself in a short time as a leading brand in the
search for improved efficiency in production processes and the industry, positioned as cutting edge, specialized and cohesive,
optimization of resources, using the latest technology and with thanks to a highly specialized and committed team.
a clear focus on the customer.

Aqualia provides services 365 days a year responding to all
customer needs. For maximum user satisfaction, the company
has the most advanced resources to carry out their activity.

Workers from the municipal water service of Sant Josep de Sa Talaia. 9
aqualia, THE COMPANY